Today at work...
Me: Thank you for calling, how can I help you? Customer: I need to get my subscription changed to my new address and renew for next year. Me: I'd be happy to help you with that; do you have a CRN? Customer: Not on me. Can you search by my name? Me: Certainly. And your name is? Customer: Mark Pellegrino. Me: ...Mark Pellegrino? Customer: Yes. Me: As in...Mark Pellegrino? Like, Lucifer, Mark Pellegrino? Customer: *chuckles* Yes, like Mark Pellegrino. Me: Oh my God. You're Mark Pellegrino. ARE YOU FUCKING KIDDING ME
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